Case study

We successfully defended our client against mobbing allegations

25.08.2025

Our client was the Managing Director of an FMCG company, having taken over the position from a long-serving predecessor.

From the outset, there was friction between him and the Sales Director. Our client was a demanding manager who introduced a new performance management system and held the team rigorously accountable for results — precisely what global headquarters expected.

The Sales Director was clearly reluctant to implement the new Managing Director’s initiatives, either failing to pass information on to her team or communicating it in a distorted manner, which created ongoing conflicts.

Eventually, the Sales Director filed a formal complaint alleging mobbing — claiming that our client used offensive language, made unreasonable demands, undermined her competence, and pointed out trivial errors.

The company convened an investigation committee and initiated formal proceedings.

What we did?

We supported our client throughout the entire internal investigation process.
We prepared him for his hearing before the committee — discussing the likely questions, explaining what to expect from the meeting, and advising on what to pay attention to when signing any documents.
We identified the evidence he needed to present to substantiate his position.
The committee ultimately concluded that no mobbing had occurred and that our client had conducted himself appropriately — he was demanding, but all communications had been professional and substantive. He continued in the role of Managing Director.
Following the conclusion of the proceedings, the Sales Director left the company.

25.08.2025

Elżbieta Niezgódka, Piotr Niezgódka Case study